The ride sharing company offers the riders to schedule their rides well in advance. The Head of the product at Uber, Russell Dicker said that many riders wished to book an Uber ride in advance so that they can have an assurance that they can ride back home without any worries. The Scheduled ride feature is introduced in Seattle and the company said that they will expand the feature in other cities as well. The business customers and people who have a business profile are given the first preference in the scheduled rides. During the scheduled ride, the riders can book the ride half an hour before they ride to thirty days in advance from their mobile app. The riders can select their preferred trip time, the pickup point and the destination. They will receive an advance notification twenty four hours before their ride and they will receive their second notification half an hour before the ride.
They can modify the location or they can cancel their ride thirty minutes before their ride.
When there is a surge pricing while the driver leaves for dispatch, the riders will get the notification about the surge price. Then the riders have 5 minutes to decide on whether to ride the cab with surge price or cancel the trip without paying any fine. Lyft was the first ride sharing company to introduce the Scheduled ride feature and launched a test ride in San Francisco before offering the service in other cities. The only difference between both the services is that Lyft allows the riders only to schedule the ride only to a maximum of twenty four hours.