The taxi industry is a part of our society and community landscapes since several numbers of years. Late taxicabs showed its first appearance in the 1800’s across the streets. From that time to present, this taxi industry got tremendous growth across worldwide with strong regulations. With wide competition, this taxi business has evolved by its numerous applications to the commuters.
While before the internet era, this taxi industry ran with the real-time bargaining commuters and there were various other issues also. While hailing the taxi, the cab response time is also an unpredictable one for the customers, so they have to wait for taking rides. This humdrum existence of taxi industry turned out into a big evolution with the allying of internet and taxi services. Uber came up with a new concept of booking the taxis through handy mobiles itself. By vanishing the poorly maintained vehicle and squeaky breaks, the taxi services got a new turn show up their effective services.
This simple app is capable of picking up the customers in a few minutes by an attractive, well-maintained car. The main objective of this new taxi service is to change feed the customers with extensive services. A well dressed, polite driver with a good fleet will be a good service for the arriving customers. Some taxi companies have gone to further mode by offering customers with water, candy etc. to make their rides even more pleasurable one.
Induction of IoT into the taxi business
To run ahead in this business competition, every taxi company is trying out their new ways and techniques to get ramp up in their business. Using revolutionary technologies, new types of solutions are derived from various industries. With tremendous potential, these extensive techniques and measures can serve the customers a best and comfortable service. One of these distinctive technologies is the IoT. Everyone is aware of IoT, as simply it makes an interconnection and communication between multiple devices and breaks down several complex things into a simple one. In the present era of emerging trends, IoT is involved in different kinds of works and taxi business is not an exceptional one for that.
To survive with the uber and ola waves of taxi business, every company wants to deliver their effective services by incorporating state of the art technologies and ways.
Cloud based framework for business
By integrating IoT with taxi operations, it can create a centralized cloud network to share all the real-time ongoing information like dispatching, quick services, payments, and communication etc. Through this unified system of the network, all the works are effectively carried out for the customers and thus a seamless output can be attained. Automatic updates of everyday operation are enabled such as on-time pickups, day to day driver activities and riding quality, accurate estimation of the arrival time of taxi and management of trips through different locations. All these small factors can agglomerate which results in the improvement of business operations, revenue and certainly the customer experience in the rides.
Even though various technologies are now, there is one factor lagging behind in this taxi business. That is the safety factor. By incorporating IoT, taxi companies can easily bridge this gap of passengers and drivers through effective techniques such as well approved drivers, call masking features, automatic alerts to the police in case of any misconception and one on one communication etc.
By using these extensive features, all the loopholes and gaps in the present business can vanish and a unified experience can be offered to the customers with the best prices. So absolutely the future of the taxi industry is going to be embraced with the IoT-driven solutions.